Privacy Policy

1. Information we collect

Restaurant owners and staff. When you register or use the dashboard, we may collect your name, email address, phone number, password (stored in hashed form), profile photo, restaurant name, address, subdomain, logo, preferred currency, and role (e.g. owner, waiter, chef).

Guests and diners. When customers order from a restaurant menu (including via table QR codes), we may collect table selection, cart items, order details, optional customer name and phone number, coupon usage, and payment-related references processed through our payment partners.

Automatically collected data. We may collect browser type, device information, IP address, session identifiers, and usage logs to maintain security, troubleshoot issues, and improve the service.

Uploaded content. Menu images, category images, logos, and profile photos may be stored through our cloud media provider (e.g. Cloudinary) to display them in your restaurant menu and dashboard.

2. How we use your information

• Create and manage your restaurant account and tenant workspace
• Process table reservations, menu browsing, and food orders
• Apply coupons and calculate order totals in your selected currency
• Facilitate payments through integrated payment processors (e.g. Razorpay)
• Send operational notifications and support responses
• Review new restaurant registrations (accounts may require admin approval)
• Prevent fraud, enforce our Terms, and comply with legal obligations

3. Sharing of information

We do not sell your personal information. We may share data only with trusted service providers that help us operate the platform, such as hosting, authentication, image storage, email delivery, and payment processing partners. These providers are permitted to use your data only to perform services on our behalf.

Restaurant owners are responsible for how guest order data is handled within their own operations. Guest information submitted during checkout may be visible to the restaurant that receives the order.

4. Data retention

We retain account and order data for as long as your restaurant account is active or as needed to provide the service, resolve disputes, enforce agreements, and meet legal requirements. You may request deletion of your account subject to applicable law and legitimate business needs (such as completed transaction records).

5. Security

We use industry-standard measures including encrypted connections (HTTPS), hashed passwords, and access controls for dashboard features. No method of transmission or storage is 100% secure; we encourage you to use a strong, unique password and keep login credentials confidential.

6. Cookies and local storage

We use cookies and browser local storage for authentication sessions, cart persistence, table selection, and similar features required for ordering. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to certain processing. To make a request, contact us using the details below. We will respond within a reasonable timeframe.

8. Children's privacy

Dine Circuit is not directed at children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of the platform after changes constitutes acceptance of the updated policy.